Proof spine

Trust & Redress

Governed trust, fair routing, and DSA-style complaint redress — built as an auditable, append-only spine beneath every buyer-affecting decision. Not vague trust marketing.

Spine

Proof-backed trust components

Webhook verification

Payment provider events ingested through verified webhook paths — no raw payment payloads on public contracts.

Append-only ledger

Financial and proof records use governed ledger helpers. UPDATE/DELETE on proof tables aborts.

proof_event chain

Buyer-affecting actions emit auditable proof events. Opt-out is not permitted for AI actions.

Redress & buyer protection

DSA-style complaint → decision → appeal. Evidence behind opaque vault refs — no inline PII.

Sponsored label

Paid placements carry explicit disclosure. Hidden paid boost and organic rank purchase are forbidden.

Fair routing

Routing inputs exclude predictive scores and fraud/risk fields from public surfaces.

Posture

Trust / redress spine status

Database layer exists; public runtime intentionally closed.

Buyer protectionReadyA clear path to raise an issue and get a fair decision.
Fair reviewReadyDecisions follow written policy, with reasons you can read.
AppealsReadyYou can appeal a decision if you disagree.

Redress

Complaint intake

Public redress intake is not open yet

Complaint intake appears here once the redress runtime is mounted and authorized. No intake is accepted while the runtime is gated.